Your privacy is our priority. This document transparently explains how mytown88 collects, uses, stores and protects your personal information as a user of our platform.
Every decision we make regarding user data is guided by these six core principles — because your trust is the foundation of everything we do.
All your personal data and financial information are protected with 256-bit SSL encryption. This technology ensures that every piece of information transmitted between your device and mytown88's servers cannot be intercepted by any third party.
You have the full right to access, correct, download, or request the deletion of your personal data at any time. mytown88 provides a simple and transparent process for managing your own privacy preferences.
Mytown88 has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent.
We only collect data that is strictly necessary to provide the services you request. This data minimisation principle ensures your digital profile on our platform is as lean and secure as possible.
Your data is stored in high-performance data centres with multiple layers of physical and digital security controls. 24/7 monitoring systems detect and respond to any unauthorised access attempts in real time.
The mytown88 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards, ensuring your rights as a Malaysian user are fully protected.
This Privacy Policy is published by mytown88 ("we", "Platform", "Company") and applies to all users who access or register an account on the mytown88.vu website and all related services. We understand that entrusting your personal information to any online platform is a significant decision, and we do not take that responsibility lightly.
This policy clearly outlines the types of data we collect, the purposes of collection, the parties who may receive your data, how long it is retained, and your rights as the data owner. We are committed to managing your data with full integrity, transparency, and respect — not merely to comply with the law, but because it is the right thing to do.
This Privacy Policy should be read together with the platform's Terms and Conditions, which together form the complete agreement between you and mytown88. In the event of any conflict between these documents regarding privacy, this Privacy Policy shall prevail.
Mytown88 collects your personal data through various channels as you interact with our platform. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | Account Verification & KYC |
| Contact | Email, phone number | Communication & Security |
| Finance | Bank account details, transaction records | Payment processing |
| Technical | IP address, device type | Security & Analytics |
| Usage | Activity logs, pages visited | Service improvements |
The data we collect is used solely for legitimate and necessary purposes to operate the mytown88 platform safely and efficiently. The following are the primary purposes for which your data is used:
Mytown88 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, in the course of platform operations, there are limited situations where your data may be shared with the following parties:
We share necessary data with trusted third-party service providers who assist us in operating the platform — including payment gateway providers, identity verification services, cloud infrastructure, and customer support service providers. All such providers are bound by strict confidentiality agreements and may only use your data for the purposes we specify.
Mytown88 may disclose your personal data to government authorities, law enforcement bodies, or courts when required to do so by applicable Malaysian law, or when we have reasonable grounds to believe that such disclosure is necessary to prevent crime or protect public safety.
If mytown88 is involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified in advance before your data becomes subject to a Privacy Policy different from the one you accepted at registration.
Mytown88 invests seriously in security infrastructure to ensure your personal data is always protected. The key security measures we implement include:
While we take all reasonable steps to protect your data, no system can guarantee absolute security. Should any material security breach involving your data occur, we will notify you within the timeframe required by applicable law.
Mytown88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
These cookies are essential for the platform's core functionality and cannot be disabled. They include login session cookies, language preference cookies and security cookies that protect your account from unauthorised access.
These cookies help us understand how users interact with the platform — which pages are visited most frequently, how long users spend in each section, and where users may encounter difficulties. All data is analysed in aggregate and anonymised form.
Functional cookies save your preferences such as display settings, preferred language and login details (if you choose to be remembered) to make your experience more convenient on future visits.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some features on our platform.
As a mytown88 user and an individual whose personal data we manage, you hold important rights that we fully respect. The following are your key rights:
You may request a copy of all personal data we hold about you at any time through our support team.
If any of your data is inaccurate or incomplete, you may request a correction through the account profile section or our support team.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for specific purposes, such as direct marketing communications, at any time.
You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another platform.
In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.
To exercise any of the above rights, please contact the mytown88 support team via the platform's live chat or our support email. We will process your request within 30 business days in accordance with applicable legal requirements.
Mytown88 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law. Our data retention guidelines are as follows:
Once the retention period expires and there is no further legal requirement, your data will be securely deleted or anonymized in accordance with established procedures.
The mytown88 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we find that personal data belonging to a minor has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child has registered an account on our platform should contact our support team immediately.
Mytown88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we operate the platform.
For any material amendments — meaning changes that significantly affect how we use your data or your rights — we will provide clear notice via in-platform notifications and email to your registered address at least 14 days before the amendment takes effect.
For minor amendments such as language corrections, clarifications, or contact information updates, we will update the "Last Updated" date at the top of this document. It is your responsibility to review this Privacy Policy periodically. Continued use of the platform after amendments take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how mytown88 handles your personal data, our team is ready to assist through the following channels:
Register your mytown88 account today and enjoy a safe, transparent online gaming experience protected by the latest security technology for Malaysian users.